At the Scene
- Check For Injuries
- Move vehicles safely from the roadway
- Call Police for assistance
- Exchange pertinent information with other drivers involved in the accident
- Gather witness information if possible
- Determine if the vehicle is safe to drive away. If not, call our 24 hour towing company at 610.525.9694, or ask the police for assistance.
When Reporting the Claim
- Have all the pertinent information about the accident ready. (When, Where, Police Report Number, Witnesses, and Injuries)
- Give your account of how the accident happened.
- Tell the claim person that your vehicle can be seen at Orsinis Collision Service
- Do Not let the insurance company tell you that you have to take your vehicle to a shop that they choose! You have the right to choose which shop will repair your vehicle to its pre-accident condition.
- Get your claim number, the name of your claim representative (adjustor) and their phone number. Give this information to us so that we may help expedite the claims process.
